Read the following passage about technology in healthcare and mark the letter A, B, C, or D on your answer sheet to indicate the option that best fits each of the numbered blanks from 18 to 22.

In recent years, technology has rapidly transformed the healthcare industry. Various devices and software systems, such as digital health records and diagnostic tools, (18) _______. These advancements have enabled healthcare providers to store, retrieve, and analyze patient information more effectively. For instance, artificial intelligence systems can scan thousands of medical records, (19) _______. However, while these innovations bring numerous benefits, there are concerns about data security and patient privacy.

Telemedicine is another significant development, allowing patients to consult doctors remotely. (20) _______. This technology is particularly useful for people in remote areas, as it saves time and reduces travel costs. During the COVID-19 pandemic, telemedicine became essential for healthcare systems globally, helping to reduce patient overcrowding. (21) _______. Telemedicine will likely continue to play an important role in healthcare delivery even after the pandemic.

While technology can enhance healthcare quality, (22) _______. Therefore, it’s essential to find a balance between technological and human interaction to ensure the best outcomes for patients.